At Basarimobilya, we take pride not only in creating high-quality men’s and women’s apparel but also in ensuring that they reach your home safely, securely, and on time.

Each order is carefully prepared, packaged with care to protect delicate fabrics and tailored details, and delivered through trusted global carriers. Our goal is to make your shopping experience smooth and worry-free — from the moment you place your order to the day it arrives at your doorstep.

We understand that anticipation builds from the time you confirm your purchase, and we appreciate your patience as our team works diligently to deliver your items with the care and precision they deserve.

1. International Shipping
Basarimobilya proudly serves customers worldwide. Whether you live in Asia, Europe, North America, or beyond, we ship to most international destinations through reliable and well-established logistics partners.

Please note that certain countries or regions may experience additional customs restrictions or delivery delays depending on local regulations.

Currently unavailable for delivery to the following countries/regions:
India, Egypt, Ethiopia, Saudi Arabia, Bangladesh, Singapore, Philippines, Iraq, Pakistan, Albania, Ecuador, Guatemala, Algeria, Myanmar, Thailand, Tunisia, Morocco, Kenya, Palestine, Iran, Uganda

2. Processing & Handling Time
Before your order begins its journey, our warehouse team takes special care to inspect, package, and prepare each item with precision.

Order Processing Time: Due to the high standards we apply to our products, please allow up to 14 business days for order processing and fulfillment before shipment.
This timeframe ensures that every item you receive meets Basarimobilya's strict quality standards.

Custom-Made Apparel: Extended Processing Time Notice

We are committed to offering high-quality, personalized clothing that fits your unique style. As many of our garments are custom-made to order—including adjustments for size, color, or design—each piece requires additional time for careful production and quality checks.

Please note that custom apparel typically takes 5-10 business days for processing before it is shipped. This is longer than standard ready-to-wear items due to the handmade nature of our products. Once your order is dispatched, you will receive a shipping confirmation email with tracking information.

We appreciate your patience and understanding. Creating something special takes time, and we’re dedicated to delivering a product that’s worth the wait.

For any questions about your order timeline, feel free to contact our customer service team— we’re here to help!

During peak seasons or promotional events, processing may take slightly longer due to high volumes of orders.
Once your order has been shipped, you will receive an email notification containing your tracking number and a link to follow your shipment's progress online.

We appreciate your patience and understanding. Creating something special takes time, and we’re dedicated to delivering a product that’s worth the wait.

For any questions about your order timeline, feel free to contact our customer service team— we’re here to help!

3. Estimated Delivery Time
After dispatch, the delivery time will depend on your destination country and local customs processing.

As a general guide, estimated transit times are:

Asia: 7–14 business days after shipment
Europe: 10–20 business days after shipment
North America: 10–20 business days after shipment
Oceania: 12–25 business days after shipment
South America / Africa: 15–30 business days after shipment
Please note that these are estimated timelines only. Delivery delays may occur due to factors beyond our control, such as:

International customs inspections or clearance procedures
Weather conditions or transportation strikes
Global logistics disruptions or seasonal peaks
We appreciate your understanding and patience in these circumstances, and we strive to keep you informed throughout the process.

4. Shipping Fees
Shipping costs are determined based on several factors, including destination, package weight and size, and the total order value.

For many regions, shipping fees are automatically calculated at checkout based on the delivery address and the total order value.
In some cases, orders exceeding a certain purchase amount may qualify for discounted or free shipping promotions.
Customs duties, import taxes, or local handling fees (if applicable) are the customer's responsibility. These charges vary by country and are not included in the product price or shipping cost charged by Basarimobilya.
We strive to be transparent about all costs so that you can shop with confidence, knowing there are no hidden fees.

5. Tracking Your Order
Once your order is shipped, you will receive an official tracking number via Email. You can use this tracking number on the carrier's website (such as DHL, FedEx, or EMS) to track your shipment in real-time.

If you encounter any problems tracking your order or notice any unusual delays, please contact us.